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FAQ

Help and Frequently Asked Questions

If you have questions or need help in any way, please call us at 866-809-8101 or contact us. For answers to common questions, click on the links below:

1. How many pieces per unit?

2. How many units in a container?

3. Are these exact quantities I'm seeing?

4. Can I mix different products on one load?

5. When will my shipment arrive?

6. What if my port of delivery is not shown?

7. Can I mix and match products from several suppliers?

8. Can I buy more than one container?

9. I'm a new customer. Where do I start?

10. Other Questions?

 

1. How many pieces per unit?

Manufacturers vary in their piece count per unit. The table below summarizes estimated piece counts and square footage at common mills.

Size: Estimated
MSF Per Unit:
Huber Langboard LP Norbord Weyerhaeuser Tolko Grant
1/4" 4,000 140 135 120 - 140 136 -
3/8" 2,880 90 85 80 72 90 90 -
7/16" 2,528 80 75 68 80 78 78 78
15/32" 2,368 75 70 63 74 73 74 -
1/2" 2,176 70 65 80 74 68 69 -
19/32" 1,795 55 55 53 62 56 58 58
5/8" 1,795 55 55 48 62 57 58 -
23/32" 1,472 45 47 43 52 48 48 48
3/4" 1,472 45 47 - 40 48 - -
7/8" 1,296 40 - 34 42 39 - -
1" 1,120 35 - - 37 - - -
1-1/8" 960 30 - 30 34 30 - -

 

2. How many units in a container?

It depends on what you’re buying, and varies by supplier. In general, you can estimate 15-16 units of 4’x 8’ 7/16" (11.11mm) OSB per container. With thicker products, you will get fewer units before the container is full. With thinner products, you may get less.

 

3. Are these exact quantities I'm seeing?

No. The number of units per container and number of pieces per unit you see on OSBMarket are approximate and may not match the quantity loaded by our source mills and storage facilities. Variance might be 10% or more, and usually due to load restrictions. The final tally will be on your final invoice, which will be reconciled with the bill of lading for your load.

 

4. Can I mix different products on one load?

Yes. However, the products must be delivered to the same port of delivery.

 

5. When will my shipment arrive?

Any shipping dates we show on OSBMarket are our best estimates and only approximate. After you complete your order, a customer service representative will contact you with delivery details. If you have special delivery requirements, please make a note on your order.

 

6. What if my port of delivery is not shown?

If you do not see your preferred port of delivery on OSBMarket, we still may have their product available for you. Please call 866-809-8101 or contact us.

 

7. Can I mix and match products from several suppliers?

No. Each supplier fulfills OSBMarket orders directly so each order can only go to a single supplier.

 

8. Can I buy more than one container?

Yes. You may order multiple containers on a single order.

 

9. I'm a new customer. Where do I start?

You must be an approved buyer to purchase OSB on OSBMarket. Click here to submit your request to become an approved buyer from one or more supplier(s).

 

10. Other Questions?

We are happy to answer your questions. Please call 866-809-8101 or contact us.

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